Welcome to Autobrite Direct - Call Us on 01782 623819
Shopping Cart

You have no items in your shopping cart.

 ** CURRENT SHIPPING TIME IS 2-3 WORKING DAYS **

AUTOBRITE DIRECT LTD 01782 623819

AUTOBRITE DIRECT LTD 01782623819

Padlock Secure Online
Payments
Payments

Terms & Conditions

Please read this document before accessing our website. By accessing the website you agree to be bound by the following

Terms & Conditions

Please also read our privacy statement. Accepting these terms and conditions does not affect your statutory rights.

Placing an order

Once you have placed your order on our website and have completed the checkout stage you are confiming that your order and all the delivery information is correct, this also applies to orders that have been placed over the telephone once we have double checked your order and delivery details with you. Your order will be processed based on the information provided by yourself, we cannot be held responsible for any incorrect information that you have provided. You will receive an email confirming your order has been accepted and dispatched. 

We may refuse to accept your order for the following reasons:

if the product you want is out of stock.

if there has been a pricing or product description error.

if the payment method declines.

if we believe there is a fraudulent transaction taking place.

Product Pricing

The prices of our products are updated on a regular basis and the price at time of ordering is correct. Any quotes over 7 days old will be re-quoted to get an up to date quote.

All prices include VAT. If you live outside the EU there is an option to remove the VAT during the checkout process.

Our VAT number is GB128209424.

Discounts & Free Shipping

Please note that any discount code that is active  is not available on items in the SALE ITEMS category, or in conjunction with any other offer.

We reserve the right to withdraw these discount codes at any time without any prior warning.

Cancellation of your order

If you wish to cancel your order before it has been dispatched please contact us by email to sales@autobritedirect.co.uk. Once we have received your email we will cancel your order and refund you in full straight away.

If you wish to cancel your order after it has been dispatched please contact us by email to sales@autobritedirect.co.uk. You will have to return the parcel to us unused and in its original packaging. The cost of the return postage will be at the expense of yourself, we recommend that you use a trackable service and that you retain proof of postage. Once we have received the goods in an unused condition we will refund your payment. If the goods are used or damaged we will be unable to refund the value of these goods.

Guarantees

All new equipment comes with a minimum one year warranty, with the exception of wash mitts, microfibre cloths, drying towels, bottles and machine polishing pads. If you experience any problems within the first year of purchase please contact us immediately. The product will have to be returned to us for inspection, if the fault is due to misuse or consumer error then the repair will not be covered under warranty and you will be responsible for the cost of repair or a replacement product. If the fault is covered under the warrenty your product will be repaired and returned to you free of charge or if it is not repairable then a replacement item will be sent.

Complaints

Our customers are very important to us. We promise to acknowledge all complaints within five days and to resolve the problems as quickly and efficiently as we can. Please email all complaints to sales@autobritedirect.co.uk. We endeavor to resolve all complaints within seven working days.

Law

These terms and conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts.

Disclaimer

Prices, specifications and images are subject to change. We cannot be held responsible for any typing or image errors or omissions. We make every effort to verify all information on our website and will never knowingly mislead our customers. All special offers on this website are subject to availability.